Call the show with your questions: 646-929-1775
Live every Tuesday, 2-3 p.m. EST
Tuesday, September 8
Brilliant Branding: Creating a Business Name and Presence that Make You Unforgettable—and Profitable!
Felicia Joy chats with Roni Deutch, known as “The Tax Lady,” who is CEO of the Nation’s Largest Tax Resolution Law Firm. Roni and her company are household names recognized by 1 out of 3 American adults. How did she create her multi-million dollar success with her brand as “The Tax Lady”? Felicia also talks to Phil Davis of Pure Tungsten Branding, the brain behind the genius brand PODS, which sold for nearly half a billion dollars after being re-positioned and re-named. Tune in to find out Roni and Phil’s secrets; ask them if you’re on the right track with your brand and name!
Tuesday, September 15
Obama’s Small Business Administration: Making Strides or Maintaining the Status Quo?
Karen Gordon Mills is the relatively new Chief of the U.S. Small Business Administration under President Obama’s administration. What is the SBA doing for small business owners, and women in particular, under Mills’ leadership? Congress mandated in 2000 that 5 percent of federal contracts should go to women business owners but in 2009 the actual percentage of federal contracts awarded to women is around 2 percent. What are Mills and her staff doing about this and other challenges facing women entrepreneurs? Felicia talks to Ana Harvey, Associate Administrator of the U.S. Small Business Administration Office of Women’s Business Ownership and Barbara Kasoff, President of Women Impacting Public Policy (WIPP), which initiated the Give Me 5 program to ensure that women owned businesses eventually secure the minimum 5 percent of federal contracts that they are mandated to receive annually.
Tuesday, September 22
Do You Look Like a Victim? Get the Inside Secrets on Protecting Your Finances and Identity When Traveling on Business
With increased jobless rates, crime has increased as well. This includes financial and identity theft. Criminals prey on those who are unfamiliar with their surroundings or simply not paying attention. Identity theft statistics indicate that those on travel are more vulnerable to this perplexing modern day crime. Felicia chats with banking representatives, an attorney and an identity theft expert about what you should do to protect yourself against financial and indentity theft at all times, but especially while traveling. Experts say that those who are cautious and prepared are less likely to be victimized, and if they are, it is easier to recover their identity. Felicia gets the insider secrets on how to protect you and your business.
Tuesday, September 29
Sell, Sell, Sell! The Key to Business Success is Profits and the Key to Profits is Sales — Grow Yours Now!
Why is “sell” a four letter word for many entrepreneurs? Felicia Joy chats with experts and top selling business owners about how to get more comfortable with sales—and better at—to build the bottom line fast. America’s wealthiest entrepreneurs grew their businesses fast by turning them into unstoppable sales machines. Learn their secrets and apply them to your business to match their success!
Tuesday, October 6
The Art, Science & Attitude of Success
If most people desire success and lots of people would love to live a fulfilled life as an entrepreneur, why do so many people struggle throughout life? Why do lots of people reach a certain age or find themselves in a particular set of circumstances and give up hope? Why do some people coast through life, bending to whatever whims that come? While others set out to really live the way they want to live—and perhaps struggle mightily at first but eventually break through? Is there an art to it? What does science tell us about success? And what do the attitudes of the already-successful and wealthy indicate for those who are aspiring to achieve the same? Felicia Joy talks to several guests who have the answers—some of which may surprise you. Tune in to find out what you should do and, perhaps, what you can change to live just the life you imagine. As always, you can count on Felicia to skip the pie-in-the-sky and get straight to the meat of the matter and the practical insights that you can apply to get results.
Tuesday, October 13
Turning Customer Service into a Customer Experience: Traditional, Cool and Unexpected Ways to Make Your Customers Happy!
A handwritten note and a scratch off lottery ticket, catchy music and yummy smells. A simple, un-intrusive greeting. A callback to check on a recent installment. A 100 percent money back no-hassle guarantee. These are tricks of the customer service trade. Do they make sense? How much would they cost you? How much does poor customer service cost you? How do you transition from giving your customers service to creating for them an experience? Felicia talks to experts and entrepreneurs who instituted innovative customer service programs and saw their sales soar as a result. Tune in for ideas—from the simple to the extraordinary—that could help you take your business to a whole new level!
